Frequently Asked Questions
Do I have to wear a face covering?
Yes, due to the Governor's Executive Order face coverings are required for all patrons 5 years or older unless they are actively eating or drinking. Please wear your face covering when you arrive, when you are traveling around the venue to your seat, concessions or to the restrooms, and when exiting the venue after the event.
Guidance from the Governor’s office regarding outdoor venues remains the same, face masks are still required at Koka Booth Amphitheatre per this order.
What COVID-19 safety precautions are you taking for the show?
We have put in place many new health and safety policies for our employees and patrons. Please, take a look at our Health & Safety page to see all the changes at Koka Booth Amphitheatre.
Will the venue staff be responsible and safe around us?
Staff have been trained on the venue's new health and safety guidelines. All staff will be wearing face coverings and practicing social distancing when possible.
What is the setup of the venue so we can stay socially distant?
To maintain social distancing, the venue has setup reserved seating tables and lawn pods. Each pod is set 6ft apart, with signage throughout the venue reminding patrons and staff to remain distanced from one another.
What is your bag policy?
Please, take a look at our new Clear Bag Policy. We have clear bags available for purchase through the Box Office or Guest Services for $10.00 if you are interested in a Koka Booth branded bag!
"Koka Booth Amphitheatre has enhanced its public safety policy to include a clear bag policy. Clear bags are easily searched and significantly reduce faulty bag searches. They also support the Department of Homeland Security's "If You See Something, Say Something" campaign. Our goal is to create a safe experience for all guests and staff."
Can I bring my own chairs?
Yes, you may bring lawn or beach chairs to sit in your lawn pod. No footrest, canopy, lounge, or tri-fold chairs. Please remove chairs from bags to go through the security process.
*Tables come with chairs, no need to bring them for those seating areas.
How big are the pods? Tell me more about them.
All seating is set 6ft apart. Lawn pods are 6ft x 6ft squares spray painted on the lawn. Each pod and table is clearly marked with either a yard marker or a table marker.
Can we combine pods?
No, you may not combine pods.
Does everyone in my pod need to arrive at the same time?
No, individual tickets will be issued to the ticket purchaser. If you'll be coming in different cars make sure everyone has their individual ticket on their cellphone or has printed it out to be scanned at the gates. Please, print and/or download your tickets prior to arriving. We do encourage carpooling when possible.
Do I have to pay for parking?
No, there is free parking available.
Can I bring in my own cooler with food and beverages?
Yes, clear cooler bags 12" x 12" x 9" are allowed. Alcoholic beverages are not permitted in the venue for most events, please check the event specific page to be sure. Beer and wine is available for purchase at concessions.
How will concessions work? And what will be available?
Can I bring an umbrella?
Yes, umbrellas are allowed for our Movies by Moonlight and Josh Cellars Jazz Series. They must be down when the performance starts.
What items are prohibited?
Please refer to our prohibited items listed on the event page as it varies per event.
Can I smoke? What about vaping?
Smoking and vaping is allowed in our designated smoking areas found in the Pine Needle Pub and along the lake path.
What if it rains?
Please call our weather hotline at (919) 459-8332 for up to date information concerning weather.
Are these events handicapped accessible?
Koka Booth Amphitheatre is happy to offer accessible seating at all our events. If you need assistance please call the box office at (919) 462-2025.
Do children need tickets?
Children 2 and under do not require a ticket to attend, and are not included in the table/lawn pod capacity. Anyone over the age of 2 needs a ticket.