Main Gate 1 and Box Office

Lawn Chairs available to rent at Guest Services

Know Before You Go FAQ's

Venue policies may be different from event to event so please check the individual event page for specific details prior to attending each event. Here are some helpful tips for enjoying your visit.

Bag Policy

Koka Booth Amphitheatre has enhanced its public safety policies regarding bags and purses allowed in the venue including clear bags. Clear bags are easily searched and significantly reduce faulty bag searches. They also support the Department of Homeland Security's "If You See Something, Say Something" campaign. Our goal is to create a safe experience for all guests and staff.

Please check the "Bag Policy" drop-down menu at the bottom of the event page for specific details. 

We recommend packing as light as possible. We encourage guests to leave bags/purses at home.  Bags will be inspected prior to entry. 

Cameras

Cameras with professional lenses and flash photography are prohibited.

If you are a member of the media please contact the venue for permission to shoot the event at 919-462-2025. Please allow a minimum of 2 weeks for this request to be authorized.

 

Cashless Policy

  • Koka Booth Amphitheatre is a cashless venue. There are no ATM's onsite.
  • Parking, Box Office & Guest services Accepted Method of Payments: MasterCard, Visa, Discover, & American Express. 
  • Concession Stands Accepted Method of Payments: MasterCard, Visa, Discover, & American Express & Apple Pay. 

Contactless Ticket Scanning

MOBILE TICKETS

  • Please download your ticket(s) to your mobile device prior to coming to the event. 
  • Turn the brightness up on phone to highest setting.

PRINT AT HOME TICKETS

  • Please distributed PAH tickets to individuals in you party, have these ready before entering with the barcode visible & ready for you to scan.

Entry & Security Screening

  • All guests pass through metal detectors for most events. If metal detectors are not in use, security will be wanding individuals.
  • Signage will be used to define points of entry, lanes for queuing, and directional flow. 

Guests With Disabilities

Koka Booth Amphitheatre is accessible to all areas of the venue for our Guests with disabilities. Please visit the Accessibility Page for detailed information.

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Guest Services

Guest Services is located near the stage.  Guest Services team members are available at each event and can assist with venue information.

Lost & Found: Patrons who find items during an event are asked to drop the item off with Guest Services, with an event staff member, or at the Box Office.  All items are kept for 7 days and then will be donated if unclaimed. 

Rent a Beach Chair: If you don't want to bring your own chair you can Rent a Beach Chair at Guest Services for $5.00 (cashless transactions only). For every chair rented we will donate 20% to The Town of Cary’s Play it Forward - Scholarship Fund.  Proceeds go towards the fund, which provides scholarships for Parks, Recreation, & Cultural Resources' programs. 

Items Allowed

Items allowed inside Koka Booth Amphitheatre vary per event.

Please check the "Items Allowed" drop-down menu at the bottom of the event page for specific details 1 week prior to the event. Items allowed may change based on attendance and tour preference.

Items Prohibited

 

Items Prohibited inside Koka Booth Amphitheatre vary per event.

Please check the "Items Prohibited" drop-down menu at the bottom of the specific event page you are attending.   

 

Items allowed may change based on attendance and tour preference.

Lost & Found Items

Lost and Found items are located at the Amphitheatre Box Office (next to the main gate) and the Guest Services Tent. All items are kept for 7 days then will be donated if unclaimed. Contact us directly at 919-462-2025 for details regarding lost items. Patrons who find items during an event are asked to drop the item off with Guest Services, with an event staff member, or at the Box Office.

Medical Services

Specially trained medical service providers from Rex Healthcare’s Emergency Response Team are on-site for most events to handle medical emergencies. These professionals can be seen roaming the venue on event days or in their office located behind the Crescent Cafe.

Pet Policy

Pets are not allowed at Koka Booth Amphitheatre events unless otherwise specified on the event page.

Service animals are permitted in the amphitheatre. Each service animal must remain with its owner and be restrained. If a service animal interferes with other guests, corrective action may include re-arranging seating or removal of the service animal from the amphitheatre.

Emotional support animals, comfort animals, and therapy dogs are not Service Animals as defined by the 2010 ADA Guidelines and are not allowed.

Re-Entry

Leaving the amphitheatre and re-entering is only permitted in weather-related or medical emergencies. If you have a request for re-entry, contact an event staff supervisor at the gate prior to leaving.

Recycling

For your convenience grab a recycling or trash bag off the sitemap displays located at the main gate and VIP path walkways and help us keep Koka Booth Amphitheatre beautiful. Recycle bins (blue) and trash bins (black) are located throughout the venue for your convenience.

 

Rent a Beach Chair

Rent a Beach Chair: If you don't want to bring your own chair you can Rent a Beach Chair at Guest Services for $5.00 (cashless transactions only). For every chair rented we will donate 20% to The Town of Cary’s Play it Forward - Scholarship Fund.  Proceeds go towards the fund, which provides scholarships for Parks, Recreation, & Cultural Resources' programs. 

Prohibited Lawn Chairs: 

  • Canopy
  • Footrest
  • Lounge
  • Swinging Chairs
  • Tri-fold

Please remove the chair from the bags at the security checkpoint. 

Restrooms

Restrooms are available inside the venue on Crescent Deck and Upper Concession plaza in the Cobblestone Courtyard. All restrooms are accessible for our guests with disabilities and are equipped with infant changing stations. 

Smoking

Smoking is only allowed in the designated smoking areas. This includes electronic/vapor cigarettes.

Tailgating Policy

TAILGAITING RULES 

  • Tailgating must be confined to the rear of your vehicle and not interfere with the parking of other vehicles.
  • Tents and canopies are not permitted.
  • No grilling allowed in venue parking lots.  Due to the risk, no open flame fires, charcoal and/or gas grills are prohibited. 
  • We ask that you help keep the parking lot clean and use our trash cans and recycle bins provided near the venue gates.