Box Office

Booth Amphitheatre Box Office is located at the venue
8003 Regency Parkway, Cary, NC 27518.‚Äč

Purchasing tickets in person at the Amphitheatre Box Office is the most affordable way to purchase tickets.

  • No service fees or handling fees are assessed at the box office.
  • The Box Office only accepts in person walk up sales.
  • The Box Office does NOT accept phone orders, although you may call the Box Office with any venue or event questions at 919-462-2025.
  • Please note a small fee is added when paying by debit & credit card at the Box Office.
  • The Cardholder MUST be present to purchase tickets and must have a valid photo I.D. matching the name on the credit or debit card.  No exceptions.
  • Tickets for Booth Amphitheatre events are subject to applicable taxes and fees. Unless otherwise stated, posted prices include a 7.25% NC Sales & Use tax.

Box Office Hours

NC Chinese Lantern Festival Box Office Hours: 

Starting November 22-January 12  Box Office Hours for Chinese Lantern Festival will be:

  • Tuesday-Friday 3:00pm-9:00pm, unless it's a Holiday.
  •  Saturday, Sunday & Holidays hours are 6:00pm-9:00pm.
    • Holidays are Nov. 28, Dec 24, 25, 31 & Jan 1
  • Closed Mondays except December 23 & 30th (Hours are 6:00pm-9:00pm)


Staring January14, 2020-Early March Box Office Hours will be:

  • Tuesday-Friday 12:00pm-6:00pm
  • Closed on Saturday, Sunday & Monday.

Order Tickets by Phone

To order tickets over the phone please call Etix at 1-800-514-3849

Etix Phone Hours:

  • Monday-Friday/ 9am-8pm EST
  • Saturday/10am-8pm EST

Order Tickets Online

Purchase tickets online through the event page. Visit the Event Calendar, select the event, and click "Buy Tickets."

For the NC Chinese Lantern Festival, buy tickets online here.

Accepted Payment Methods

The Box Office accepts: Cash, MasterCard, Visa, Discover, & American Express. Sorry, we do not accept checks. Please note a small fee is added when paying by debit & credit card at the Box Office.

The Cardholder MUST be present to purchase tickets and must have a valid photo I.D. matching the name on the credit or debit card.

Ticket Refunds

All tickets are non-refundable. If an event is cancelled in its entirety, refunds will be given automatically.

Tickets purchased with a credit card via Box Office, phone or online will automatically be refunded to the original credit card used. Tickets purchased thru the Venue box using cash must be returned to the Box Office for a cash refund.

Will Call

  • Will Call opens on the day of the event, 1 hour before the gates open.
  • We do not accept outside Will Call at the Box Office. Please meet late arriving guests at the gate.
  • Tickets Held at will call may only be picked up by the person who purchased the tickets on the day of the event one hour before the gates open.
  • Customers MUST bring a valid photo I.D. to pick up will call tickets & the Etix Confirmation number.
  • For your protection tickets will ONLY be released to the person whose name appears on the ticket envelope.
  • Name Changes are not allowed. If tickets were purchased through the original purchaser must go through to request a change a name change.

Lost / Stolen Tickets

If your tickets have been lost or stolen we encourage patrons to inform the Box Office as soon as possible and to keep looking! There is NO guarantee we will be able to assist you in replacing your lost or stolen tickets, although we will attempt to remedy the situation.

Please note tickets purchased with cash are like cash and cannot be replaced.

Guests with Disabilities

Booth Amphitheatre is completely accessible to all areas of the venue for our Guests with disabilities.

  • Parking: Accessible parking is located across from the Box office & Main Gate. Spaces are available on a first come first served basis for patrons with valid accessible tags.
  • Gates: All venue gates are accessible for our guests with disabilities however our designated Accessible entrance is Gate 5 located to the right of the Box Office
  • Seating: Accessible Seating is available to purchase in all price levels/seating areas.
  • Online Tickets: Accessible tickets may be purchased online, simply choose the “ADA” price code.
  • Purchase by Phone: Accessible tickets may also be purchased by phone through Etix at 1-800-514-3849.

Tickets may also be purchased in person at the Box Office

Questions? Call us at 919-462-2025 or visit our Accessibility page for more detailed information.

Consumer Warning

The only authorized sales agents for Booth Amphitheatre are the venue box office,, or Etix phone centers at 800-514-3849. Tickets purchased from unauthorized sources may be stolen, counterfeit or invalid due to payment issues and may not be honored. Tickets purchased from outside sources are often inflated in price and are not eligible for assistance if tickets are ever lost or stolen or if the event is canceled or rescheduled. Booth Amphitheatre is not responsible for tickets purchased from other sources. 

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First Flight Federal Credit Union