ACCESSIBILITY ASSISTANCE
Koka Booth Amphitheatre strives to provide a positive experience for all guests. Our goal is to facilitate accessibility on our website and mobile site to better allow patrons to learn about events and purchase tickets with ease. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for and consistent with applicable law.
If you have difficulty using or accessing any element of this website or the Koka Booth Amphitheatre mobile site, please feel free to call us at 919-462-2025 or email us at info@boothamp.com.
FEEDBACK
Please contact us at 919-462-2025 or email us at info@boothamp.com if you have any feedback or suggestions as to how we could improve the accessibility of this website.
Accessible tickets can be conveniently purchased online. For most events, you have multiple options to select your seats: use the Seating Chart, choose Best Available, or select by Section.
BY PHONE
For accessible tickets, please call ETIX at 1-800-514-3849 to make your purchase over the phone.
BOX OFFICE
Accessible seats may be purchased at our Box Office. Please the Visit Box Office page for hours of operation.
For more information please call 919-462-2025.
Koka Booth Amphitheatre is excited to offer the Listen Technology Assisted Listening System. The system, which uses FM radio waves to wirelessly transmit noise-free sound to individuals, was chosen for its clear signal and ease of use and versatility. It is effective for medium-to-high range hearing impairment. The Assisted Listening System at Koka Booth Amphitheatre meets the requirements of the Federal Americans with Disabilities Act. It includes a permanently installed transmitter wired to the venue’s sound system. There are two ways patrons can choose to utilize the system. They can be issued a clip-on small battery-powered receiver, and wear provided ear buds or a neck loop lanyard, for T-Coil hearing aids, channeling the clear sound right to their ears. The battery-powered receiver has a 1/8 inch (3.5 mm stereo) connection for ear buds and neck loop lanyard. Patrons can also use their personal ear buds or headset with an 1/8 inch connector.
Patrons interested in using the Assisted Listening System should visit KBA Guest Services to sign-out a device. A Government issued ID will be required to sign out the device. Listening devices are available at no charge for most events
Accessible parking is located across from the Box office & Main Gate. Spaces are available on a first-come-first-served basis for patrons with proper hang tag or license plate credentials.
Accessible Seating is available to purchase in all seating areas for each event. Please see the Seating Chart on the specific event page for more detailed information on where accessible seating is located.
Pets are not allowed at any event unless otherwise specified on the event page.
Trained service animals are permitted in the amphitheatre. Each service animal must remain with its owner and be restrained. If a service animal interferes with other guests, corrective action may include re-arranging seating or removal of the service animal from the amphitheatre.
Emotional support animals, comfort animals, and therapy dogs are not Service Animals as defined by the 2010 ADA Guidelines and are NOT allowed.
Koka Booth Amphitheatre can provide a sign language interpreter upon request. Interpreters must be requested at least 3 weeks prior to the event. For more information please call 919-462-2025 or email info@boothamp.com.
Welcome to our venue, where accessibility for all guests is our priority. All venue gates are designed to accommodate guests with disabilities, with Gate 5 (during the regular season only – not open for the NC Chinese Lantern Festival) providing the shortest distance into the venue for added convenience. Our walkways, leading from the gates to the seating areas, are fully paved for easy navigation. Additionally, ramps are available on the Deck to facilitate access to both the lawn and Reserved seating areas.
KultureCity has teamed up with Koka Booth Amphitheatre, managed by Legends Global, to ensure that every event at the venue is sensory inclusive. This initiative is designed to create a welcoming and positive experience for all guests with sensory sensitivities.
With its new certification, the venue is now able to assist guests with sensory sensitivities in having the most comfortable and accommodating experience possible when attending any event at the venue.
Sensory bags, equipped with noise canceling headphones (provided by Puro Sound Labs), fidget tools, verbal cue cards, and weighted lap pads will be available to all guests at the Amphitheatre who may feel overwhelmed by the environment. Please inquire at Guest Services or the venue Box Office should you or a companion need sensory assistance.